存款和取款

存款

FXCG 以 10 種不同的基礎貨幣提供 3 種融資方式：

AUD – Australian Dollar
USD – United States Dollar
EUR – Euro
CAD – Canadian Dollar
GBP – British Pound (Sterling)
SGD – Singapore Dollars
NZD – New Zealand Dollars
JPY – Japanese Yen
HKD – Hong Kong Dollar
CHF – Swiss Franc

電匯

接受 10 種貨幣
處理時間：1-2個工作日
收取的銀行費用

中國銀聯

只接受人民幣
處理時間：0.5-1小時
無額外費用

Visa/萬事達卡

接受 10 種貨幣
處理時間：即時
無額外費用

AsiaPay

接受 10 種貨幣
處理時間：即時
無額外費用

提款

FXCG 設法在我們收到請求的當天處理所有提款，並確保可以在 1-2 個工作日內收到所有提款。
對於電匯，我們的銀行機構會收取大約 30 美元的費用，並從您的提款金額中扣除。您需要 2-3 個工作日才能收到您的資金。
銀聯不收取任何費用，取款金額將按照其在中國境內商業銀行的最新在岸價格結算為人民幣。
對於信用卡，如果最初在 60 天內通過信用卡存入 FXCG，資金將被退回，並將處理到同一張卡。

Deposit and Withdrawal FAQ

1.What is the minimum deposit?

The minimum deposit is $50 for all account types.

2.How to deposit？

Please log in to My FXCG，Then click the “Account Management" button located on the left side of the interface.
Step 1: Account Overview-Click “Sign In".
Step 2: Then click “Fund Management-Account Deposit" in the left navigation.
Step 3: Indicate the amount you want to deposit into your account.
Step 4: Finally, fill in the personal information and withdrawal amount according to the form.

3.How to withdrawals？

Please log in to My FXCG。
Step 1: Supplement the information of the withdrawal bank: personal information-bank information.
Step 2: Click “Fund Management-Apply for Withdrawal" on the left side of my Kaishi backstage to fill in the corresponding information and click Submit.
Step 3: Finally, you can go to “Fund Management-Fund Flow" to view the details.

4.Why was my Credit/Debit deposit unsucsessful?

If your Credit/Debit Card deposit was unsuccessful, please try depositing again, while checking if:

You have entered your card details correctly.
You’re using a valid (not expired) card.
You have sufficient funds on your card.
If all of the above is fine, but your card deposit is still unsuccessful, it may mean that your issuing bank does not authorise your card to make the deposit. In that case, please use another card or any other payment method available in your trading account.

5.Can I withdraw funds to a different bank card？

As a general rule, we only process withdrawals back to the payment method you originally used for depositing.

For Credit Cards ONLY:

– If you use a Credit/Debit Card to deposit, we will always send the same total amount of withdrawals equal to your total deposits back to your card. Any remaining withdrawal amount which is above the deposited amount, will be processed to the payment method of your choice.

Example: If you deposited $200 by Credit/Debit Card, earned a profit of $2,000 and requested a withdrawal of $2,000, you will get $200 back to your card and the remaining $1800 to the payment method of your choice.

Alternative Payment Methods:

– If you use a Credit/Debit Card and another method (e.g.: AsiaPay) to deposit, your withdrawal will first be processed back to your card and any remaining withdrawal amount will be sent back to the other method used (e.g.: AsiaPay).

Example: If you deposited $200 by AsiaPay and $10 by Credit/Debit Card, and requested a withdrawal of $180, you will get $100 back to your card and $80 to your AsiaPay.